Ole Miss Rebels Jellyfish Ocean Clogs

$49.95

•  Size Guide

  

  Finding the perfect fit is key to enjoying maximum comfort with your clogs. Please use the size charts below to select your ideal size. All measurements are based on insole length for accuracy.

  Adult Clogs Size Guide

  Men’s & Women’s Clogs Sizes (Euro 36 → Euro 48)

  Euro Size	Men US Size	Women US Size	Insole Length (mm)	Insole Length (in)
  36	4	6	223 mm	8.8 in
  37	5	7	230 mm	9.1 in
  38	5.5	7.5	236 mm	9.3 in
  39	6	8	243 mm	9.6 in
  40	7	9	249 mm	9.8 in
  41	7.5	9.5	256 mm	10.1 in
  42	8	10	262 mm	10.3 in
  43	9	11	268 mm	10.6 in
  44	9.5	11.5	275 mm	10.8 in
  45	10	12	282 mm	11.1 in
  46	11	13	288 mm	11.3 in
  47	11.5	13.5	295 mm	11.6 in
  48	12	14	302 mm	11.9 in

  Tip: If you are between sizes or prefer a more relaxed fit, we recommend choosing the larger size.

  Contact Information

  Have questions about sizing, your order, or product details? Our team at HeyClogs is always here to help. Reach out to us anytime—we’re ready to support you.

  • Email: [email protected]
  • Operating Hours: Monday – Friday | 09:00 AM – 05:00 PM (GMT-6)

  We look forward to assisting you and making sure your shopping experience is smooth and enjoyable.

•  Delivery & Return

  Shipping Information

  • Production Time (Handling): 5 to 7 business days
  • Shipping Time | USA: 7 to 15 business days
  • Shipping Rates: $5.99 for orders under $99.00 | Free shipping on orders over $99.

  Total Delivery Time = Production Time + Shipping Time

  Note: In rare instances (customs delays, carrier issues, or extreme weather), total delivery may take up to 20–25 business days.

  Cancellation & Return Policy

  Cancellation Policy

  You may cancel your order for a full refund within 12 hours of placement. After this 12-hour window, cancellations are no longer available as the order has moved into the production and fulfillment stage.

  Eligibility for Returns & Refunds

  HeyClogs accepts responsibility for issues caused by “Seller’s Error.” You are eligible for a replacement or refund if:

  • Wrong Item Received: The size, style, or design does not match your confirmed order.
  • Damaged or Defective: The item arrives with severe defects or broken parts.
  • Printing Errors: The custom UV-print is significantly different from your approved design.

  Process for Replacements & Refunds

  To report an issue, please contact us at [email protected] within 14 days of delivery. You must include your Order Number and clear photos showing the full item, the specific defect, and the shipping label.

  Note: In most cases involving our error, customers are not required to return the defective product, and no return shipping fees will be charged.

  Refunds & Exchanges

  • Refunds: Once approved, refunds are processed within 1–5 business days to your original payment method. It may take an additional 3–7 business days for the credit to appear on your bank statement. If a refund is issued due to our error, the original shipping fee ($5.99) is also fully refunded.
  • Exchanges: We do not offer exchanges for “change of mind” or incorrect size selection by the customer. We only provide free replacements for items that arrive damaged or incorrect due to our error.

  Non-Refundable Situations

  We cannot issue a replacement or refund for: incorrect size ordered by the customer, minor color variations, damage caused by improper handling, or requests submitted after the 14-day grace period.

  For all inquiries regarding returns, please contact our support team at [email protected].

  >> Details:

  • Return and Refund Policy
  • Shipping Information
  • Payment Information

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