Privacy Policy

Last updated: September 08, 2025

At HeyClogs, your privacy is extremely important to us. We are committed to protecting your personal information and being transparent about how we handle it. This Privacy Policy outlines what data we collect, how we use it, with whom we share it, and the rights you have regarding your personal information. By visiting or making a purchase from HeyClogs.com, you agree to the practices described in this policy.

1. Information We Collect

When you interact with our website, we may collect several types of information:

a. Personal Information

• Full name
  
• Email address
  
• Phone number
  
• Billing and shipping addresses
  
• Payment details (processed securely through third-party gateways)
  

b. Order Information

• Products purchased
• Order history
• Transaction details

c. Technical Information

• IP address
• Browser type and version
• Device type and operating system
• Pages viewed, time spent on site, and navigation patterns

d. Cookies and Tracking Data

We use cookies, web beacons, and similar tracking technologies to:

• Improve website performance
• Personalize your shopping experience
  
• Provide targeted marketing (only with consent where required)

2. How We Use Your Information

We use the information collected for legitimate business purposes, including:

• Order Fulfillment: To process, confirm, and deliver your purchases.
• Customer Service: To provide support, handle inquiries, and manage returns or refunds.
• Communication: To send updates regarding orders, shipping, new products, promotions, or important policy changes.
• Marketing & Personalization: To recommend products you may like and to customize your browsing experience (only with consent).
• Analytics & Improvement: To analyze website usage and improve functionality, performance, and customer satisfaction.
• Legal Compliance: To comply with applicable laws, regulations, and legal obligations.

3. Sharing of Information

We do not sell or rent your personal information. However, we may share it in limited circumstances with trusted partners:

• Payment Processors: Such as PayPal, Stripe, and other secure gateways to handle payments.
• Shipping Providers: To deliver your products to the correct address.
• Technology & Marketing Partners: Such as Google Analytics, Meta Ads, and email marketing platforms to analyze performance and send targeted campaigns.
• Legal & Regulatory Authorities: When required by law, court order, or government request.

4. Data Retention

We retain your personal information only for as long as necessary to:

• Complete transactions and provide customer support.
• Fulfill our contractual obligations.
• Comply with legal, accounting, and reporting requirements.

When no longer needed, we securely delete or anonymize your data.

5. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Right to Access: Request details of the personal data we hold about you.
• Right to Rectification: Request correction of any inaccurate or incomplete data.
• Right to Deletion: Request deletion of your data, subject to legal obligations.
• Right to Restrict Processing: Limit how we use your data under certain circumstances.
• Right to Data Portability: Request transfer of your data to another service provider.
• Right to Opt-Out: Unsubscribe from marketing communications at any time.

For EU residents, these rights are provided under GDPR. For California residents, they are protected under CCPA.

6. Security of Your Information

We take data protection seriously and employ industry-standard measures, including:

• Secure Socket Layer (SSL) encryption for transactions
• Restricted access to personal data
• Regular monitoring for potential vulnerabilities
• Secure storage systems with access limited to authorized personnel

However, no system is 100% secure, and we cannot guarantee absolute protection against unauthorized access.

7. Cookies and Tracking Technologies

Cookies are small files stored on your device to help websites function efficiently. On HeyClogs.com, we use cookies to:

• Keep you signed in
• Remember your preferences
• Track shopping cart activity
• Measure website traffic and user behavior

You can manage or disable cookies through your browser settings, though some features may not function properly if cookies are disabled.

8. Third-Party Links

Our website may include links to external sites. Please note that we are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

HeyClogs.com is not directed at children under the age of 13. We do not knowingly collect information from minors. If you believe a child has provided us with personal data, please contact us immediately so we can take appropriate action.

10. International Data Transfers

If you are accessing HeyClogs.com from outside the United States, please note that your information may be transferred to and processed in the United States or other countries where our partners operate. By using our services, you consent to this transfer.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• New services or products
• Changes in applicable laws
• Improvements in our business practices

When changes are made, we will update the “Last updated” date and, if significant, notify you by email or a notice on our website.

12. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:

• Email: [email protected]
• Phone: + 13072967368
• Address: 312 W. 2nd St Casper, WY 82601 United States

We are committed to addressing your concerns and ensuring your personal information is handled with care.